SHIPPING & RETURN POLICY
Shipping may vary in between 3-10 business days. However, in some cases, it may be longer due to holidays or processing. Please be aware some items may come in different packages. However, you will receive a tracking number for each package. All t-shirts are printed per order and will take 9-12 business days to receive items. If you have not received your item after 30 days from your shipping date please contact Shop The Impact and USPS and we will attempt to issue a refund.
Return & Exchange Policy:
Purchases made through shoptheimpact.com must be returned within 14 days of the original shipping date (The day you receive your shipping number). When returning items, please print a copy of your invoice (check your email) and specify the last day to return merchandise. Refunds will be made in the same form of the original payment. Final sale/clearance items cannot be returned or exchanged.
Items are only exchangeable for the same item. If items are sold out that is requested to be exchanged, a refund will be given to the same cardholder of the purchase once the merchandise is received.
Return & Exchange Shipping Fees May Apply.
Items must be returned unworn, unwashed, and unused, with tags attached and must be accompanied by the original return form and customs documents (if applicable). If merchandise is not returned in this form no refund or exchange will be given. If any item is out of stock, a refund will be issued. To return or exchange scroll down.
700 E. 61st. Box #377665
Please allow 7-10 business days for funds to be processed back into your account. If you have not received your order after 30 days, please contact Shop The Impact and USPS after 30 days from the day your item was shipped and will attempt to issue a full refund for that item. For more information and to file a request for a refund click here.
Refund/Exchange forms regarding orders will only be answered in the form below, for general questions please go to the contact us page. Please allow up to 72 business hours for a reply. Once everything is processed, your refund/exchange will be on its way.